Value Proposition

head-value

whatprovide

  • An order entry and operating system that enables dispatch, tracing, billing, collections, carrier settlement and FREE load postings from a single platform.
  • Carrier Capacity – 5,000 carriers managed and under contract
  • Customer profiles maintained within HAL Operating System
  • Financial stability, integrity and reputation
  • Top notch administrative support staff experience in all areas of transportation
  • All training in systems, processes and procedures
  • All HAL stationary, business cards and sales collateral
  • We will invoice original and any subsequent balance due from customer, providing supporting documentation as required.
  • Process and file substantiated cargo claims with carrier and pay claimant.
  • Pre-approved credit for all customers.
  • Carrier payment within terms and use of company Comcheck account.
  • Commissions settlement with Agent at contracted percentage level and paid on the 15th and last day of the month.

whatrequire

  • Solicit, manage and maintain an active customer base.
  • Arrange for each customer to complete a HAL credit application and deliver to HAL’s credit department and assist when needed in collection issues.
  • Perform all pricing, provide signed confirmation from customer and copies of all special carrier pricing to HAL account
  • Perform and document all customer and carrier communications
  • Plan and arrange each shipment
  • Report cargo claims, OS&D at the time of occurrence
  • Trace each shipment from origin to delivery
  • Address all carrier discrepancies within 7 days of receiving notice.
  • Work with HAL administrative staff in a courteous and professional manner.