Value Proposition

• An order entry and operating system that enables dispatch, tracing, billing, collections, carrier settlement and FREE load postings from a single platform.
• Carrier Capacity – 5,000 carriers managed and under contract
• Customer profiles maintained within HAL Operating System
• Financial stability, integrity and reputation
• Top notch administrative support staff experience in all areas of transportation
• All training in systems, processes and procedures
• All HAL stationary, business cards and sales collateral
• We will invoice original and any subsequent balance due from customer, providing supporting documentation as required.
• Process and file substantiated cargo claims with carrier and pay claimant.
• Pre-approved credit for all customers.
• Carrier payment within terms and use of company Comcheck account.
• Commissions settlement with Agent at contracted percentage level and paid on the 15th and last day of the month.

• Solicit, manage and maintain an active customer base.
• Arrange for each customer to complete a HAL credit application and deliver to HAL’s credit department and assist when needed in collection issues.
• Perform all pricing, provide signed confirmation from customer and copies of all special carrier pricing to HAL account
• Perform and document all customer and carrier communications
• Plan and arrange each shipment
• Report cargo claims, OS&D at the time of occurrence
• Trace each shipment from origin to delivery
• Address all carrier discrepancies within 7 days of receiving notice.
• Work with HAL administrative staff in a courteous and professional manner.